14-Day Seller Guarantee

We’re so confident in our process that we back it with a 14-Day Selling Guarantee.
    •    Serious buyer interest in 14 days — or your money back.
If your car doesn’t generate genuine buyer interest within 14 days, we’ll refund your fee in full. No questions asked.
    •    Fair terms, no catches.
The guarantee applies if your car is priced fairly, the details and photos provided are accurate, and you remain responsive to buyers.
    •    Protecting your time and value.
The guarantee doesn’t apply to unrealistic pricing, hidden vehicle issues, or unresponsive sellers.
    •    We don’t stop at day 14.
If your car receives strong interest but hasn’t sold yet, we’ll continue marketing it at no extra cost until it finds the right buyer.

Privacy Policy Commitment

Privacy Policy

WeSellYourMotor (“we”, “our”, “us”) is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

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1. Information We Collect

When you use our services, we may collect:
    •    Personal details: name, phone number, email address.
    •    Vehicle details: make, model, year, mileage, registration, service history.
    •    Payment information: for processing fees (handled securely via third-party providers).
    •    Communications: enquiries, emails, and messages between you, us, and buyers.

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2. How We Use Your Information

We use your data to:
    •    Market and advertise your vehicle.
    •    Connect you with potential buyers/dealers.
    •    Handle enquiries and negotiations on your behalf.
    •    Process payments for our services.
    •    Comply with legal obligations.

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3. Sharing Your Information
       •    We only share necessary vehicle and contact details with verified buyers/dealers.
       •    We do not sell, rent, or trade your data to third parties for marketing.
       •    Payment details are processed securely through trusted payment providers.

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4. Data Storage & Security
       •    Your data is stored securely and only accessible by authorised team members.
       •    We take reasonable steps to protect against unauthorised access, loss, or misuse.
       •    We retain your data only for as long as necessary to provide our service or comply with legal requirements.

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5. Your Rights

You have the right to:
    •    Access the personal data we hold about you.
    •    Request corrections to inaccurate data.
    •    Request deletion of your data (unless we are legally required to keep it).
    •    Withdraw consent for marketing communications.

To exercise these rights, contact us at admin@wesellyourmotor.co.uk.

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6. Cookies & Tracking
       •    Our website may use cookies to improve your browsing experience.
       •    Cookies help us analyse website traffic and performance.
       •    You can disable cookies in your browser settings at any time.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website, and continued use of our services means you accept the updated terms.

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8. Contact Us

For questions about this Privacy Policy or how your data is used, please contact:

WeSellYourMotor
Email: info@wesellyourmotor.co.uk

Refund Policy Overview

At WeSellYourMotor, we want every seller to feel confident using our service. That’s why we back our work with a 14-Day Selling Guarantee.

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1. Eligibility for a Refund

You are entitled to a full refund of your fee if:
    •    Your car does not receive serious buyer interest within 14 days of being listed.
    •    Your car is priced fairly within current market value.
    •    You have provided accurate photos and information about the vehicle.
    •    You remain responsive to buyer messages (within 24 hours).

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2. When Refunds Do Not Apply

Refunds will not be issued if:
    •    The car is priced unrealistically high.
    •    The vehicle details or condition are misrepresented.
    •    The seller is unresponsive or delays communication.
    •    The vehicle has hidden issues not disclosed at the time of listing.

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3. Ongoing Marketing Beyond 14 Days
       •    If genuine buyer interest exists but the car has not yet sold, we will continue marketing your car at no extra cost until it does sell.
       •    In this case, a refund will not be issued, as the service is still being provided.

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Refund Process
    •    To request a refund, email us at info@wesellyourmotor.co.uk within 16 days of your listing date.
    •    Refunds will be processed to your original payment method within 7 working days of approval.

Disclaimer and Limitation of Liability

At WeSellYourMotor, we want every seller to feel confident using our service. That’s why we back our work with a 14-Day Selling Guarantee.

WeSellYourMotor provides a car brokerage service designed to connect private sellers with genuine buyers and dealers. By using our service, you accept the following terms:

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1. Brokerage Role
       •    WeSellYourMotor does not buy, sell, or own vehicles.
       •    The vehicle always remains the property and responsibility of the seller until sold.
       •    Our role is limited to advertising, handling enquiries, and negotiating on your behalf.

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2. Payments & Transactions
       •    WeSellYourMotor does not handle or hold money from buyers at any stage.
       •    All payments must be arranged directly between the seller and the buyer/dealer.
       •    We are not responsible for verifying or guaranteeing any payments made between parties.

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3. Vehicle Condition & Accuracy
       •    Sellers are solely responsible for ensuring all vehicle details, history, and condition provided are true and accurate.
       •    WeSellYourMotor is not liable for undisclosed faults, outstanding finance, or misrepresentation by the seller.
       •    Buyers are encouraged to perform their own checks (e.g. HPI, mechanical inspection) before purchase.

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4. Buyer & Seller Disputes
       •    WeSellYourMotor is not a party to the final transaction between buyer and seller.
       •    We accept no liability for disputes, cancellations, or claims arising after a sale is agreed.
       •    Any issues must be resolved directly between the buyer and seller.

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5. Limitation of Liability
       •    To the maximum extent permitted by law, WeSellYourMotor is not liable for any loss, damage, or cost (including indirect or consequential losses) arising from use of our services.
       •    This includes, but is not limited to, disputes between buyers and sellers, fraudulent activity, or unsuccessful transactions.

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6. General Disclaimer
       •    While we take care to connect sellers with genuine buyers, we cannot guarantee a sale price, timeframe, or outcome.
       •    Use of our service is at your own risk, and you are responsible for making the final decision to accept or decline any offer.